TERMS AND CONDITIONS OF USE
These Terms and Conditions of Use (the “T&Cs”) are a binding contract between you and Duozzon Auctions Organizing (“Duozzon,” “we”, “us”, “ours”, “The Platform”). Your use of the service provided by The Platform in any way means that you agree to all Terms and Conditions unequivocally, and these Terms will remain in effect while you use the Platform.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR PLATFORM ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE PLATFORM IN ANY MANNER.
When we use the word “you” in these Terms, it refers to any user, regardless of whether he or she is a Seller, Buyer, other registered user or unregistered user, while if we use one of those specific terms, it only applies to that category of user.
Duozzon Auctions Organizing, 8 25 A Street, Al Quoz Industrial Area 3, Dubai UAE, Phone: +971 4254 6667 Email: firstname.lastname@example.org
CHANGES IN THESE TERMS AND CONDITIONS
Duozzon reserves the right to make changes to these Terms and Conditions in order to improve or modify the Platform, comply with new legislation, and for any other reason. In case of such changes to the Terms and Conditions of Use, all registered users will be fully informed by email and on The Platform.
We reserve the right to remove any Content from the Platform at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
WHAT IS DUOZZON
Duozzon is an online platform connecting vehicle sellers and buyers, both individual owners and businesses.
This happens online through the platform via Auction Listings, which can be:
- Public Listings – suitable for single units of retail worthy vehicles, which can be purchased directly by consumers. This section and the content in it is open to all visitors and registered users.
- Members Only Listings – an exclusive members only page on the platform, designed to display vehicles suitable for commercial use, export only deals, commercial vehicles and buses, bulk deals, and others. This section is reserved for professional used car details only.
For more details of the Members Only section, and how to get access to it, please examine the Members Only Agreement.
Duozzon offers full and unprecedented transparency for all its users. There are no hidden fees or charges, all Duozzon fees are clearly always displayed and communicated to all users.
Unlike most online auction platform, Duozzon does not deduct any amounts from the offers made by Buyers to Sellers, and the Sellers receive the full amounts offered to them upon acceptance of offers.
An Auction Listing is a virtual representation of an actual vehicle, posted on the Duozzon Platform by a registered Seller with the intention to collect bids from registered Buyers, and to sell the vehicle to the Highest Bidder.
The auction listing consists of 2 parts: Vehicle Details and Vehicle Condition Report.
An individual or a legal entity, registered on the Duozzon Platform for the purpose of posting Auction Listings with the intention to sell the vehicles to registered Buyers.
A Basic Sellers account can only fill the Vehicle Details section in the Auction Listing. The Vehicle Condition Report is to be completed by an authorised users (a Duozzon user, an authorised third party or a Duozzon partner) following a physical inspection of the vehicle in question.
An Advanced Seller account can fill both sections of the Auction Listing. Advanced Seller accounts are screened, approved and created by Duozzon only.
A Buyer is a registered user of Duozzon, an individual or a legal entity, who has the ability and access to place bids on vehicles displayed via Auction Listings on the Platform.
This is the highest offer received at the end of an Auction Listing.
The individual or legal entity who has placed the highest bid on an Auction Listings and can be referredto as an Auction winner. Winning an auction does not guarantee a successful transaction and acquisition of the vehicle in question. At the end of each auction the Seller has to Accepts or Reject the offer through their Seller Dashboard on the Platform.
A Sellers personal space/page on the platform where they can follow their spending, past and current Auction Listings, view bidding activity, highest bids, and accept and reject offers.
Users who are registered as Buyers can follow their own bidding and buying activity on each Auction Listings, they have chosen to participate in.
How to use Duozzon
Visitors can visit the Platform and view all public content for free.
In order to Sell or Bid on vehicles (auction listings) you have to register by completing our registration form.
Sellers complete Auction Listings and submit them for approval to Duozzon for quality control and verification of information. Duozzon reserves the right to make changes to Auction Listings in cases where the information provided is deemed inaccurate or can be seen as misleading. Duozzon reserved the right to approve or reject any listing.
The Seller is responsible and accountable for all information provided in the Auction Listing Submission, before and after submission and approval.
Once the Auction Listing goes Live it will be visible to all platform visitors and registered users. Only registered Users can place Bids on Auction Listings.
Once an Auction Listing ends, the Seller has to Accept or Reject the Offer (Highest Bid) within 24 hours. If the Offer is not accepted within the 24 hours period, the system will automatically reject the offer.
Completing the Transaction
When the Offer is accepted, the Seller will receive the contact details of the “Buyer” (Highest Bidder), and the Buyer will receive the contact details of the Seller. This process will happen through the platform, and users will also be notified by email.
The actual contract for sale for each car listed on the Platform is directly between the Seller and the winning Bidder.
CODE OF CONDUCT
Before acquiring a car from any Seller (Offer is Accepted), Buyers are responsible for making their own determinations that the vehicle is suitable. Duozzon is only responsible for connecting Sellers and Buyers and can’t and won’t be responsible for making sure that any Seller Car is up to a certain standard of quality. Duozzon similarly can’t and won’t be responsible for ensuring that information (including credentials) any Buyer or Seller provides about himself or herself or about any Seller Car he or she is offering is accurate or up-to-date.
Each Seller acknowledges and agrees that they shall make reasonable efforts to complete the sale of their vehicle if there is a winning bid.
Each Buyer acknowledges and agrees that if they are the winning bidder in an auction through the Platform, their bid is binding on the Buyer and Buyer is responsible for all applicable government fees and taxes for the vehicle won through such bid. Notwithstanding the foregoing, we do not control the actions of any Buyer or Seller, and Sellers aren’t our employees.
DUOZZON DOES NOT DIRECTLY OFFER THE AUCTION LISTINGS. YOU HEREBY ACKNOWLEDGE THAT DUOZZON DOES NOT SUPERVISE, DIRECT, CONTROL OR MONITOR THE AUCTION LISTINGS AND EXPRESSLY DISCLAIMS ANY RESPONSIBILITY AND LIABILITY FOR THE AUCTION LISTINGS, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OR CONDITION OF QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH ANY LAW, REGULATION, OR CODE.
Sellers may not remove a car made available for auction on the Platform before the end of such auction. While a Seller Car is listed on the Platform, Seller may not list or make available such Seller Car on any other auction, dealership, listing service or publication.
You promise to provide us with accurate, complete, and updated registration information about yourself.
You may not select as your Duozzon User ID a name that you do not have the right to use, or another
person’s name with the intent to impersonate that person. You may not transfer your account to anyone else
without our prior written permission.
You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you
have received your parent’s or guardian’s permission to use the Platform and have gotten your parent or
guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an
organization or entity, you represent and warrant that you are authorized to agree to these Terms on that
organization’s or entity’s behalf and bind them to these Terms (in which case, the references to “you” and
“your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Platform for your own internal, personal use, and not on behalf of or for the benefit of
any third party. You will comply with all laws that apply to you, your use of the Platform, and your actions
and omissions that relate to the platform services. If your use of the Platform is prohibited by applicable laws,
then you are not authorized to use the platform. We cannot and will not be responsible for your using the
Platform in a way that breaks the law.
You will not share your Duozzon User ID, account, or password with anyone, and you must protect the
security of your Duozzon User ID, account, password and any other access tools or credentials. You are
responsible for any activity associated with your Duozzon User ID and account.
please click here.
RESTRICTIONS OF USE
You represent, warrant, and agree that you will not contribute any Content or User-generated Content
(each of those terms is defined below) or otherwise use the Platform or interact with the Platform in a
- infringes or violates the intellectual property rights or any other rights of anyone else (including
violates any law or regulation, including, without limitation, any applicable export control laws, privacy
laws or any other purpose not reasonably intended by Duozzon;
is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or
otherwise objectionable (including, without limitation, by creating multiple accounts for purposes of
cheating or gaming the bidding system);
jeopardizes the security of your Duozzon User ID, account, or anyone else’s (such as allowing someone
else to log in to the Platform as you);
attempts, in any manner, to obtain the password, account, or other security information from any
violates the security of any computer network, or cracks any passwords or security encryption codes;
runs Mail list, Listserv, any form of autoresponder or “spam” on the Platform, or any processes that
run or are activated while you are not logged into the Platform, or that otherwise interfere with the
proper working of the Platform (including by placing an unreasonable load on the Platform’
“crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Platform or Content
(through use of manual or automated means);
copies or stores any significant portion of the Content; or
decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or
information of or relating to the Platform.
A violation of any of the foregoing is grounds for termination of your right to use or access the Platform.
You may not collect any information from or relating to another user (“User Information”), whether via the
Platform, in the course of offering or making an offer on Auction Listings, as applicable, or otherwise, beyond
what is necessary to complete your diligence and the auction transaction. Upon the conclusion of an auction,
you must properly destroy all User Information from or relating to such user and make no further use of it
whatsoever. You must collect, use, maintain, and transmit all User Information in compliance with all
COPYRIGHT & CONTENT ON THE PLATFORM
The materials displayed or performed or available on or through the Platform, including, but not limited to,
text, graphics, data, articles, photos, images, illustrations, User-generated Contents (as defined below) and so
forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws.
You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any
Content you access through the Platform, and you won’t use, copy, reproduce, modify, translate, publish,
broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for
any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or
(ii) in a way that violates someone else’s (including Duozzon’) rights.
Subject to these Terms, we grant each user of the Platform a worldwide, non-exclusive, non-sublicensable
and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using
the Platform. Use, reproduction, modification, distribution or storage of any Content for any purpose other
than using the Platform is expressly prohibited without prior written permission from us. You understand that
Duozzon owns the Platform. You won’t modify, publish, transmit, participate in the transfer or sale of,
reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise
exploit any of the Platform. The Platform may allow you to copy or download certain Content, but please
remember that even where these functionalities exist, all the restrictions in this section still apply.
Anything you post, upload, share, store, or otherwise provide through the Platform is your “User-generated
Content”. Some User-generated Contents may be viewable by other users. You are solely responsible for all
User-generated Contents you contribute to the Platform. You represent that all User-generated Contents
submitted by you are accurate, complete, up-to-date, and in compliance with all applicable laws, rules, and
You agree that you will not post, upload, share, store, or otherwise provide through the Platform any
User-generated Contents that: (i) infringe any third party’s copyrights or other rights (e.g., trademark, privacy
rights, etc.); (ii) contain sexually explicit content or pornography; (iii) contain hateful, defamatory, or
discriminatory content or incite hatred against any individual or group; (iv) exploit minors; (v) depict unlawful
acts or extreme violence; (vi) depict animal cruelty or extreme violence towards animals; (vii) promote
fraudulent schemes, multi-level marketing (MLM) schemes, get rich quick schemes, online gaming and
gambling, cash gifting, work from home businesses, or any other dubious money-making ventures; or
(viii) violate any law.
By submitting auction listings and other contact on the platform, you hereby do and shall grant Duozzon a
worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit,
modify, reproduce, distribute, display, perform, and otherwise fully exploit the User-generated Contents in
connection with this platform and its Platform and our (and our successors’ and assigns’) businesses, including
without limitation for promoting and redistributing part or all of this site or the services (and derivative works
thereof) in any media formats and through any media channels (including, without limitation, third party
websites and feeds), and including after your termination of your account or the Platform.
Any information or Content publicly posted or privately transmitted through the Platform is the sole
responsibility of the person from whom such Content originated, and you access all such information and
Content at your own risk, and we are not liable for any errors or omissions in that information or Content or
for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take
any action regarding how you may interpret and use the Content or what actions you may take as a result
of having been exposed to the Content, and you hereby release us from all liability for you having acquired or
not acquired Content through the Platform. We can’t guarantee the identity of any users with whom you
interact in using the Platform and are not responsible for which users gain access to the Platform.
You are responsible for all Content you contribute, in any manner, to the Platform, and you represent and
warrant you have all rights necessary to do so, in the manner in which you contribute it.
The Platform may contain links or connections to third-party websites or Platform that are not owned or
controlled by Duozzon. When you access third-party websites or use third-party Platform, you accept that
there are risks in doing so, and that Duozzon is not responsible for such risks.
Duozzon has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or
practices of or opinions expressed in any third-party websites or by any third party that you interact with
through the Platform. In addition, Duozzon will not and cannot monitor, verify, censor or edit the content of
any third-party site or service. We encourage you to be aware when you leave the Platform and to read the
By using the Platform, you release and hold us harmless from any and all liability arising from your use of
any third-party website or service.
COST TO USE THE PLATFORM
Viewing the public content on the Platform is free of charges. Registration on the platform is free.
We reserve the right to charge for certain or all Platform in the future. We will notify you before any Platform
you are then using begin carrying a fee, and if you wish to continue using such Platform, you must pay all
applicable fees for such Platform.
FEES AND PAYMENTS TO DUOZZON
We charge all listing fees prior to Seller listing their vehicle and all such fees are non-refundable. There are
2 types of Listings:
- Listing for the amount of AED 199
- Inspected by Duozzon, for the amount of AED 299
If you are the Bid winner for a vehicle listed on the Platform, you shall pay us a fee (a “Success Fee”) equal to 2.9% of the winning bid amount listed on the Platform. Notwithstanding the foregoing, for each winning bid on the Platform, the minimum Success is AED 750 and the maximum Buyer’s Fee is AED 5,000. All Buyer’s Fees are non-refundable.
If you place a bid on the Platform, we will place a hold on your credit card in an amount equal to 2.9% of your bid amount (a minimum of AED 750, up to a maximum of AED 5,000). We will release all such holds – except the hold on the winning Bidder’s credit card – after the auction is completed. The hold on the winning Bidder’s credit card will be charged as payment for the Buyer’s Fee immediately after the auction listing ends AND the Seller Accepts the Highest Bid.
Refund & Cancellation Policy
Once a listing request is approved, the user may not cancel the transaction.
All bids on the platform are binding. If a seller accepts an offer of the highest bidder, both the seller and the
buyer are obliged to complete the transaction.
Duozzon may on occasions at its sole discretion refund transactions if it is deemed erroneous or if a listing
is rejected by our team. If you are facing any issues, please contact us at email@example.com.
TERMINATION OF ACCOUNTS AND REGISTRATIONS
Duozzon is free to terminate (or suspend access to) your use of the Platform or your account for any reason
in our discretion, including your breach of these Terms. Duozzon has the sole right to decide whether you are
in violation of any of the restrictions set forth in these Terms; for example, a Bidder who believes that a Seller
may be in breach of these Terms is not able to enforce these Terms against that Seller.
Account termination may result in destruction of any Content associated with your account, so keep that in
mind before you decide to terminate your account.
If you have deleted your account by mistake, contact us immediately at firstname.lastname@example.org – we will try to
help, but unfortunately, we can’t promise that we can recover or restore anything.
Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way
of example, all of the following will survive termination: any obligation you have to pay us or indemnify us,
any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms
regarding disputes between us, including without limitation the arbitration agreement.
If you choose to remove your account from the Platform, you can email us at email@example.com and our
team will assist you.
Duozzon and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their
respective officers, directors, members, employees, consultants, contract employees, representatives and
agents, and each of their respective successors and assigns (Duozzon and all such parties together, the
“Duozzon Parties”) make no representations or warranties concerning the Platform, including without limitation
regarding any Content contained in or accessed through the Platform, and the Duozzon Parties will not be
responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or
accessed through the Platform or any claims, actions, suits procedures, costs, expenses, damages or liabilities
arising out of use of, or in any way related to your participation in, the Platform. The Duozzon Parties make
no representations or warranties regarding suggestions or recommendations of services or products offered
or purchased through or in connection with the Platform including, without limitation, any Auction Listings.
Auction Listings and Platform purchased or offered (whether or not following such recommendations and
suggestions) through the Platform are provided “AS-IS” and without any warranty of any kind from the
Duozzon Parties or others (unless, with respect to such others only, provided expressly and unambiguously in
writing by a designated third party for a specific product). THE SERVICES AND CONTENT ARE PROVIDED BY DUOZZON (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.
DUOZZON (I) DOES MAKES NO REPRESENTATIONS OR WARRANTIES OR ASSUME RESPONSIBILITY FOR ANY CAR ADVERTISED OR OFFERED BY A SELLER THROUGH THE SERVICE (OR ANY HYPERLINKED WEBSITE OR SERVICE) AND (II) WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND A BIDDER OR OTHER THIRD-PARTY PROVIDER.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATIONS OF LIABILITY
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE DUOZZON PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) SEVEN-HUNDRED-FIFTY (AED 750) DIRHAMS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO DUOZZON IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
You agree to indemnify and hold the Duozzon Parties harmless from and against any and all claims, liabilities,
damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way
related to any claims relating to (a) your use of the Platform (including any actions taken by a third party using
your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”),
we will attempt to provide notice of the Claim to the contact information we have for your account (provided
that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Platform
account, in any way (by operation of law or otherwise) without Duozzon' prior written consent. We may
transfer, assign, or delegate these Terms and our rights and obligations without consent.
These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law,
and the laws of the State of California, without regard to the conflicts of laws provisions thereof.
Both you and Duozzon acknowledge and agree that for the purposes of any dispute arising out of or relating
to the subject matter of these Terms, Duozzon' officers, directors, employees and independent contractors
(“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms,
Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against
you as the third-party beneficiary hereof.
(a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle
any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms
directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration.
If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration held in the
United Arab Emirates.
(b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Duozzon will pay all arbitration
fees for claims less than 5000 dirhams. Duozzon will not seek its attorneys’ fees and costs in arbitration
unless the arbitrator determines that your claim is frivolous.
Duozzon Auctions Organizing, 8 25 A Street, Al Quoz Industrial Area 3, Dubai-UAE
Phone: +971 4 254 6667 Email: firstname.lastname@example.org